Through one of our partners, we are pleased to provide a “Care Benefit Concierge” service, a no-cost program where each long-term care claim is assigned a dedicated professional to provide personal support and guide families through the process from start to finish. We find this is critical in relieving stress for all families.
This dedicated concierge helps with understanding benefits, completing forms, gathering medical information, and communicating with care providers. The service aims to reduce stress and provide support during challenging times.

Benefits of working with a Care Benefit Concierge
- Personalized service
Our dedicated Care Benefit Concierge team focuses exclusively on LTC claims, offering guidance and support tailored to your needs. From day one, you are assigned a dedicated Care Benefit Concierge who will work with you through the length of your claim.
- Faster decisions on claims
We prioritize efficiency and smooth processing to help ensure timely decisions on your claims
- Free of charge
Access to our Care Benefit Concierge is provided at no additional cost.
When you or a loved one requires extended care, our Care Benefit Concierge is here to assist you promptly and effectively:
- Contact us
Reach out to us as soon as the need for long-term care arises. Early contact ensures timely assistance and guidance.
*Please have the claimant’s name and policy number readily available.
- Assigned Concierge
Once you connect with us, a dedicated Care Benefit Concierge will be assigned to your claim. They will help you understand the benefits you are eligible for, and they will guide you through completing the necessary forms and gathering any required information.
- Communication and coordination
Your Care Benefit Concierge will communicate on your behalf with doctors and care providers to ensure all necessary documentation is collected swiftly and accurately.
- Support throughout
Beyond paperwork, your Concierge is available to answer questions and provide ongoing support before and throughout the entire claims process.
Eligible care
Understanding the conditions and requirements that trigger eligibility for care under your policy is crucial. Your Concierge can provide details regarding what qualifies you for benefits based on your policy.
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- Nick Chambers
- 931-291-6934
- nick@ltcplanningconcepts.com